水仙直播

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Our People

At the heart of every project are global teams of bright, passionate people who bring together expertise, insight and a shared ambition of creating the best work.

Leadership Team

Interim Chief Operating Officer

David Fisher

David leads 水仙直播鈥 transformation and modernization initiative. He brings expertise in strategic initiatives, cost transformation, financial planning & analysis, accounting, strategic sourcing, procurement, and risk management.

He joined 水仙直播 from Tribune Publishing, where he served as Senior Vice President and Chief Procurement Officer. Previously, he was SVP of Corporate Finance & Planning, and VP of Corporate Development at Tribune. Before that, he served as SVP of Finance for Source Interlink, and was an Assurance Manager for BDO USA, LLP. He has a bachelor鈥檚 degree in accounting/business management from the Wisconsin School of Business and is a Certified Public Accountant (CPA). David is based in Chicago.

David Garrison photo
Chief Financial Officer

David Garrison

David Garrison joined 水仙直播 in October of 2023 as interim Chief Financial Officer. David accepted the full time CFO position on January 29, 2024.

David brings 20 years of public company CFO experience, with particular expertise in cost containment, streamlining operations, and enterprise resource implementations. Prior engagements include Digital Lumens, a smart lighting fixture and factory automation technology company, Sensera, an Australian listed medical and smart technology company, Tecogen, and Arrhythmia Research Technology. With deep experience in the automation of accounting functions, and the integration with various applications, he will lead the finance function to increased efficiency and success.

David began his career in various finance roles for an environmental cleanup services company and consumer products manufacturer. He serves on a non-profit board focused on collegiate leadership training. He earned a Bachelor of Science degree in finance from Miami University and a Master of Business Administration from Boston University.

Photo of Ben Chacko, Customer Care, 水仙直播
Managing Director, Customer Care Services

Ben Chacko

Ben is the Managing Director of Customer Care Services for 水仙直播. The division focuses on helping brands win the hearts and minds of customers through top-notch customer service and experiences delivered by people and technology.

Ben oversees a team of 2,000+ customer care and inbound/outbound sales professionals who provide full CX support. His team also offers a full suite of CX consulting services driven by data and analytics to support client business transformation efforts including CRM system customization and integration and self-service help center configuration.

Ben has over two decades of experience leading customer care efforts for clients, including Microsoft, Samsung Electronics, HBO Max, Sonic and Blue Cross Blue Shield FEP, and implementing and running large-scale multi-shore customer care programs. He is based in Austin, Texas.

Areas of Expertise:
#CX #callcenter #customerservice #BPO #salessupport #wfh #salesautomation #personalization #outsourcing #contactcenter #leadgeneration #CRM #customersatisfaction #operations #inboundmarketing #telemarketing

Photo of Pat O鈥橞rien, Fulfillment and Logistics, 水仙直播
Managing Director, Fulfillment and Logistics

Pat O鈥橞rien

Pat is the Managing Director of Fulfillment and Logistics for 水仙直播. Pat's fulfillment team puts clients' brands into customer hands including print-on-demand literature, sales enablement materials, and promotional items, product samples, and specialty kits.

The logistics division helps retailers compete with the freight industry's largest players on cost and speed. Moving full loads, partial loads, and time-sensitive materials to the tune of more than 1.3 billion pounds of freight per year, 水仙直播 is the master of the middle mile and serves as a true outsourced supply chain partner for companies like Office Depot and American Eagle.

Pat's team of 200+ operations and client service professionals operate from multiple production centers across the U.S. and Europe, including a new 400,000-square-foot, FDA-certified facility strategically located in Kansas City and a 300,000-square-foot Boston facility serving the East Coast's consumer and financial industries.

Before joining 水仙直播, Pat managed logistics for Wayfair, was a management consultant for Bain & Company and a U.S. Navy officer and pilot for a decade. He holds an MBA from the Massachusetts Institute of Technology and is based in Massachusetts.

Areas of Expertise:
#fulfillment #logistics #operations #supplychain #Printondemand #ecommerce

Sr. Vice President, Marketing Services

Ben Hochmuth

Ben is a seasoned relationship owner dedicated to partnering with brands to deliver best-in-class marketing programs that enhance customer loyalty and lifetime value. With over 25 years of experience, he has cultivated strong client partnerships and serves as a trusted advisor to senior executives, driving customer-centric, data-driven solutions.

Ben specializes in leveraging technology and analytics to forge connections between clients and their customers. His extensive experience spans multiple industries, including retail, consumer goods, healthcare, and automotive, where he has successfully collaborated with renowned brands. A recognized leader in identifying CRM opportunities, he develops omnichannel programs that seamlessly integrate digital, social, and traditional media.

Over two decades at 水仙直播, Ben has worked across various practice areas, including analytics, marketing technology and operations. He leads a team of account service professionals, dedicated to supporting clients in overcoming their unique business challenges. Ben's approach is team- and partner-oriented, ensuring that your success is as important to him as it is to you. As your business lead, he aims to be an extension of your marketing team, driving incremental business in the most efficient way.

Known for his competitive spirit, Ben pushes himself and his team to excel in every endeavor.

Vice President, Data Services

Teresa Gavin

As Vice President of Data Services, Teresa leads a team of experts with 230 years of combined experience. Together, they develop and deliver, data-driven, cutting-edge data services that empower 水仙直播 and our clients to succeed.

Teresa is responsible for all installed data assets at 水仙直播 and our proprietary DataView solution. Data compliance, security, and privacy are always top of mind for her, and she works closely with our privacy and data compliance office and legal department to bring forth the best solutions for our clients. She works closely with account teams, analytics, delivery teams, suppliers, and clients to solve the unique challenges for which data is a critical component.

Teresa has been with 水仙直播 for 25 years and involved in the data industry for over 38 years. She has extensive and consistently updated knowledge of the industry鈥檚 data landscape, data curation services, and unique data offerings.

Before joining 水仙直播, Teresa was employed with Marketing Information & Technology, Inc. (MITI) for five years, serving as Vice President of Client and Data Services. Before MITI, Teresa was Supervisor of Data Processing at Kessler Financial Services, formerly Trans National Financial Services, where she managed the data processing of over 6,000 direct mail and telemarketing affinity credit card campaigns. SmartNames, Inc. also employed Teresa for three years.

Teresa鈥檚 joys outside work include her three grandchildren, family and friends, and any opportunity she can cater to them with her baking and cooking.

Photo of Bob Wyman, 水仙直播
General Counsel

Bob Wyman

After 23 years as a civil and criminal litigator, Robert 鈥淏ob鈥 Wyman joined 水仙直播 in 2012. Along with his litigation experience, Bob also has a wide array of experience in the areas of international and multi-state employment law, real estate law, privacy law, banking law and contract law. He enjoys handling the diversity of issues that corporate law presents and recognizes the privilege of serving as the lead in-house lawyer for 水仙直播.
Photo of Nina Hall, HR, 水仙直播
VP of People, Human Resources

Nina Hall

Nina leads a team of HR professionals, responsible for championing the company鈥檚 culture and providing tools and resources that create an engaging experience for all employees. She has served in a series of key human resources roles, supporting 水仙直播鈥 locations in California prior to her relocation to Texas. With over 25 years of experience, her role includes oversight of talent acquisition, employee relations, human resources shared services, compliance, benefits and engagement for the company鈥檚 more than 2,500 employees worldwide. Prior to joining 水仙直播, Nina held various HR management roles, supporting public broadcasting and information technology. She received a Bachelor of Science degree from Pepperdine University in Malibu, California.

Inside 水仙直播

Our 水仙直播 team members appreciate our culture. Have a look:

What is your favorite thing about 水仙直播's culture?

Meet our experienced and results-oriented technology professional, Stacey Greene, VP of Software Development at 水仙直播. Stacey speaks on how 水仙直播 takes talented employees and finds ways to make them even greater.

Have you ever wondered what a strategist does?

Meet Libby Melbert, the Senior Strategist at 水仙直播, as she shares some insights about the complexity of her role as a strategist and how she tends to wear many hats.

Our Mission

To work in service of our clients to provide meticulous marketing expertise and execution to better understand, attract and engage their customers.

Just the Facts

5听颁辞耻苍迟谤颈别蝉
8 Offices
3,000 Employees
102 Years of Experience

Corporate HQ

Massachusetts

Boston

Florida

St. Petersburg

Kansas

Kansas City

Massachusetts

East Bridgewater

Belgium

Hasselt

Philippines

Manila

Romania

Iasi

United Kingdom

London

A global presence with a personal touch 鈥 we work our magic worldwide

Get in touch to learn more about what we can do for you.