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FEVO Adds 水仙直播 as Official CX Partner

Published Date: Friday, Jul 26, 2024
Last Updated on: Thursday, Aug 01, 2024
FEVO and 水仙直播 logo on e-commerce background

水仙直播 Inc. (Nasdaq:聽HHS),聽a leading global customer experience company focused on bringing companies closer to customers for nearly 100 years, and聽, a leading social-commerce technology company that lets friends shop together, announced a growing partnership today. The partnership is designed to help FEVO maintain its fan-and client-first ethos, as FEVO builds upon its explosive growth from 2021.

The partnership expands 水仙直播鈥 prior successful work with FEVO to now allow 水仙直播 to serve as FEVO鈥檚 exclusive CX partner. The exclusivity of this relationship demonstrates FEVO鈥檚 belief in the power of best-in-class customer care that 水仙直播 provides, and the value it brings to their clients. Currently, 水仙直播 provides a range of services in support of FEVO, including client support, ticket fulfillment and back-office support.

鈥淲e鈥檙e excited to partner with 水仙直播 as we keep the focus on the fans and brands who trust FEVO with their purchases,鈥 said Betty Tran, FEVO Chief Marketing Officer. 鈥淭o enhance our customer experience as our consumer base continues to grow, we look forward to introducing 水仙直播鈥 services to FEVO partners in need.鈥

THIS EXPANSION OF THE PARTNERSHIP BETWEEN HARTE HANKS AND FEVO DEMONSTRATES THE STRENGTH AND VALUE ALREADY REALIZED IN OUR WORK TOGETHER,鈥 SAID BEN CHACKO, HARTE HANKS CUSTOMER CARE MANAGING DIRECTOR. 鈥淥UR GOAL IS TO MAXIMIZE SATISFACTION DURING ALL INTERACTIVE COMMUNICATIONS WITH FEVO CLIENTS AND CUSTOMERS.

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